At Urban Balance customer satisfaction is of utmost importance. Our goal is for you to feel happy and satisfied with our classes. Urban Balance offers a partial refund for your first 3 classes. After the 3rd class, we cannot provide any refunds for the remainder of the series. We require a written request before offering any refunds. Please email firstname.lastname@example.org and you will receive your refund within 30 days.
Urban Balance charges up front for the entire class series. While you are free to cancel a session, no refunds will be provided for unattended classes.